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Payment Policy

Payment Options 

Effective Date: October 1, 2025 

 

1. Introduction 

At Patio Grill Paradise, we highly value your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with all applicable laws and regulations in the USA

 

2. Accepted Payment Methods 


2.1 iDEAL 

Secure Online Banking in the Netherlands 

iDEAL allows you to make online payments securely within your own bank's online environment. It is widely used in the Netherlands. 


How it Works: 

• Choose iDEAL as your payment method at checkout. 

• Select your bank from the list provided. 

• You will be redirected to your bank's login page to complete the payment. 

• Follow your bank's instructions to authorize the transaction. 

• Once confirmed, you will be redirected back to our site, and we'll send you a purchase confirmation. 


2.2 Bancontact 

Trusted Payment Service in Belgium 

Bancontact is a reliable payment method enabling safe, easy transactions in Belgium. 


How it Works: 

• Choose Bancontact at checkout. 

• Enter your card details or scan the QR code with the Bancontact app. 

• Confirm payment following your bank’s security procedures. 

• After confirmation, you’ll be redirected back to our site to receive confirmation. 


2.3 SOFORT Banking 

Direct Banking Across Europe 

SOFORT allows online direct transfers from your bank account and is known for safety and immediacy across multiple European countries. 


How it Works: 

• Select SOFORT Banking at checkout. 

• Choose your country and bank. 

• Log in with online banking credentials. 

• Confirm transaction using your authentication method (PIN/TAN). 

• After transaction, you’ll be redirected back to our site for order confirmation. 


2.4 Credit and Debit Cards 

We accept all major credit and debit cards: 

• Visa 

• Mastercard 

• American Express 


How it Works: 

• Select your preferred card option at checkout. 

• Enter card number, expiration date, and CVV code. 

• Payment is securely processed through our encrypted payment gateway. 

• Upon approval, you will receive an order confirmation by email. 


2.5 PayPal 

Secure Online Payments Worldwide 

Pay quickly and securely using your PayPal account. 


How it Works: 

• Choose PayPal at checkout. 

• You will be redirected to the PayPal login page. 

• Log in and confirm payment. 

• After confirmation, you will be redirected back with your order details. 



3. Security and Data Protection 

Your security is our highest priority. All transactions are encrypted and processed through secure payment gateways compliant with industry standards. 


SSL Encryption: Protects your information during transmission. 

PCI Compliance: Our processors meet Payment Card Industry Data Security Standards (PCI DSS). 

Privacy Policy: Please see our Privacy Policy for details on data handling. 



4. Customer Support 

If you have any payment questions or issues, please contact us: 


Email: support@patiogrillparadise.com 

Phone: 984-261-3587

Address: 

  3064 Wake Forest Road #1051, 

  Raleigh, NC 27609 


Our support team is available to assist you Monday to Friday, 9 AM to 5 PM EST. 



5. Compliance with the USA Legislation 

All our payment methods comply with applicable laws and regulations in the USA. 



6. Payment Confirmation 

After payment, you will receive: 

Order Confirmation: Email with your order details. 

Receipt: Digital receipt for your records. 


If you do not receive confirmation within 1 hour, please check your spam folder or contact customer support. 



7. Currency 

All transactions are processed in US Dollars (USD). Currency conversion fees may apply based on your bank. 



8. Fraud Prevention 

To protect our customers and ensure security: 

• We may perform verification checks and request additional info before accepting orders. 

• Suspicious activity may lead to investigation or order cancellation. 



9. Changes to Payment Options 

We reserve the right to modify payment methods at any time. Updates will be posted here. Please review regularly. 



10. Terms and Conditions 

By purchasing on Patio Grill Paradise.com, you agree to our Terms and Conditions and Return and Refund Policy.